wb304 FAQ

Visit the wb304 homepage and click the registration button. Fill in your full name (as it appears on your KTP or passport), a valid email address, your preferred currency (IDR), date of birth, and a secure password. You must be at least 21 years old to register. Once submitted, you will receive a verification email — click the link inside to activate your account before making your first deposit.

wb304 requires a government-issued photo ID and proof of address to complete KYC verification. Indonesian residents typically submit a KTP (Kartu Tanda Penduduk) or a valid passport. If your KTP address differs from your current residence, a recent utility bill or bank statement (dated within 90 days) may be requested as supplementary proof. Documents are reviewed by our team within 24 hours on business days.

No. wb304 strictly enforces a one-account-per-person policy. Duplicate accounts are detected automatically during KYC and are closed without notice. Any funds held in a duplicate account are returned to the verified payment method. If you have inadvertently created two accounts, contact our support team immediately at [email protected] to resolve the situation without penalty.

Click the "Forgot Password" link on the wb304 login page. Enter the email address associated with your account and you will receive a password reset link within a few minutes. The link expires after 30 minutes for security reasons. If you do not receive the email, check your spam folder or contact [email protected] with your registered email address and we will assist you directly.

To permanently close your account, email [email protected] from your registered email address with the subject line "Account Closure Request". Include your full name and account username. Any remaining balance will be withdrawn to your verified bank account before closure. Note that permanent closure is different from self-exclusion — if you are closing due to gambling concerns, we strongly recommend opting for a self-exclusion period instead.

BCA (Bank Central Asia) deposits to your wb304 account are typically credited within 1 to 5 minutes after the transfer is confirmed on BCA's end. During peak hours — particularly on evenings and weekends (WIB, UTC+7) — processing may take up to 15 minutes. If your deposit has not appeared after 30 minutes, contact our 24/7 support team with your transfer receipt and we will investigate immediately.

The minimum deposit on wb304 is Rp 25.000 for most local bank transfer methods, including BCA, BRI, BNI, Mandiri, CIMB Niaga, and Bank Permata. For e-wallets such as OVO, DANA, GoPay, ShopeePay, and LinkAja, the minimum is Rp 10.000. There is no maximum deposit limit imposed by wb304, though your individual bank or e-wallet provider may apply their own daily transfer caps.

The minimum withdrawal to a Bank Mandiri account is Rp 50.000. wb304 does not charge a withdrawal fee on standard bank transfer withdrawals. Mandiri withdrawals are typically processed within 15 minutes to 3 hours, though during high-volume periods it may take up to 24 hours. Your withdrawal account must be verified and registered in the same name as your wb304 account — third-party withdrawals are not permitted.

Yes. wb304 supports OVO, DANA, GoPay, ShopeePay, and LinkAja for both deposits and withdrawals. E-wallet deposits are usually instant; withdrawals to e-wallets are processed within 5 to 30 minutes. The minimum deposit via e-wallet is Rp 10.000 and the minimum withdrawal is Rp 20.000. Your e-wallet account must be registered under the same name as your wb304 account for withdrawals to be approved.

wb304 does not charge any deposit or withdrawal fees on its end. However, your bank or e-wallet provider may apply their own interbank transfer or service fees — these are set by the provider and outside wb304's control. We recommend checking your bank's transfer fee schedule for BRI, BNI, BSI (Bank Syariah Indonesia), or OCBC NISP transfers before initiating a transaction to avoid unexpected deductions.

Withdrawals may be held pending if your account KYC verification is incomplete, if a bonus wagering requirement has not yet been met, or if our security team has flagged the transaction for a routine review. You will receive an email notification explaining the reason for the hold. Most holds are resolved within 24 hours. If your withdrawal has been on hold for longer than 24 hours without explanation, contact [email protected] with your transaction reference number.

wb304 covers a broad range of sports markets. Indonesian players most commonly wager on football — including BRI Liga 1 (featuring clubs like Persija Jakarta, Persib Bandung, and Bali United), the English Premier League, La Liga, Serie A, Bundesliga, and the UEFA Champions League. You can also bet on Timnas Indonesia (the Garuda national team) matches, badminton (All England, Thomas Cup, Indonesia Open), MotoGP (Mandalika circuit), volleyball, basketball, and major e-sports tournaments including Mobile Legends MPL.

A mix parlay (also known as an accumulator) combines multiple match selections into a single bet — all selections must win for the bet to pay out. On wb304, a mix parlay requires a minimum of 3 selections and a maximum of 15. The minimum stake is Rp 5.000. If one match is postponed or cancelled, that leg is treated as a void (odds 1.00) and the parlay continues with the remaining selections. Detailed voor bola (Asian handicap) rules apply and are listed in the full sports betting terms.

Yes. wb304 offers togel (Indonesia's traditional numbers lottery), which lets players choose 2D, 3D, or 4D number combinations and wager on the official draw results. Draws are held multiple times daily. Players select their numbers, choose a bet type and stake amount (minimum Rp 1.000), and winnings are determined by how many digits of the drawn result match the player's selection, from last digit to all four. Full payout tables are displayed before you confirm your wager.

wb304's live casino section is powered by Evolution Gaming and features real-time tables for baccarat, roulette, blackjack, and game-show formats such as Crazy Time and Lightning Roulette. All live games are streamed from licensed studios and use independently certified random number generation (RNG) or real physical equipment. wb304 is committed to provably fair gaming across all product verticals — no outcomes are manipulated.

Slot gacor is a popular Indonesian term for online slots that are perceived to be in a high-payout or "hot" phase. On wb304, slots from Pragmatic Play, Pocket Games Soft (PG Soft), NetEnt, Microgaming, and Spribe are available. RTP (Return to Player) percentages are published on each game's information panel — most wb304 slots carry RTPs between 94% and 97%. High-RTP titles include Gates of Olympus (Pragmatic Play, 96.5%) and Mahjong Ways (PG Soft, 96.95%).

Yes. The wb304 platform is fully optimized for mobile browsers on both Android and iOS devices. No app download is required — simply open your mobile browser, navigate to wb304.cam, and log in as usual. All games, including live casino tables, sports betting markets, togel draws, and slots, are accessible on mobile. The interface automatically adjusts to your screen size for a smooth experience on any device.

wb304 offers a welcome bonus for new members on their first deposit. The specific bonus percentage and maximum cap are displayed on the promotions page at the time of registration. To claim the bonus, select the applicable promotion before confirming your first deposit. The welcome bonus is available to all verified members who have completed KYC and made a qualifying first deposit meeting the minimum deposit threshold.

A wagering requirement (also called a rollover or turnover requirement) specifies how many times you must wager a bonus amount before it can be withdrawn as cash. For example, a bonus of Rp 100.000 with a 5x wagering requirement means you must place bets totalling Rp 500.000 before withdrawing. On wb304, wagering requirements vary by promotion. Full details — including which games contribute to rollover and any time limits — are stated in each promotion's specific terms.

Yes. wb304 runs regular cashback promotions that return a percentage of net losses back to eligible members, typically on a weekly basis. Cashback is usually credited as bonus funds with a low wagering requirement. Eligibility criteria, the cashback percentage, the qualifying period, and the maximum cashback cap differ between promotions — always check the full promotion terms before opting in. Cashback offers are often linked to specific product categories such as sports betting or live casino.

wb304 operates a tiered loyalty program that rewards active members with points for every qualifying wager placed. Points accumulate over time and unlock higher VIP tiers, each offering progressively better benefits — including higher withdrawal limits, dedicated account managers, faster KYC processing, birthday bonuses, and exclusive high-stakes promotions. VIP tier requirements and the full benefits breakdown are available on the promotions section of your wb304 member dashboard.

Yes. wb304 runs dedicated seasonal promotions aligned with major Indonesian and regional holidays, including Idul Fitri / Lebaran, Ramadhan, Chinese New Year (Imlek), and Indonesian Independence Day (17 August). These promotions typically feature enhanced deposit bonuses, free spins, special togel jackpots, and boosted cashback rates. Promotional details are announced via email to registered members and displayed on the wb304 promotions page ahead of each occasion.

wb304 operates as a licensed and internationally regulated platform with SSL encryption applied across the entire site, protecting all data transmitted between your device and our servers. Player funds are held in segregated accounts. All games are independently certified for fairness, and our payment processing infrastructure complies with international financial security standards. wb304 will never share your personal information with third parties without your consent — see our Privacy Policy for full details.

All data transmitted on wb304 is protected by 256-bit SSL/TLS encryption — the same standard used by major international banks. Your financial details (bank account numbers, e-wallet IDs) are stored in encrypted form and are never shared with third parties beyond what is necessary to process your transactions. wb304 complies with internationally recognized data protection principles. You can review our full data handling practices in the Privacy Policy page.

The minimum age to register and play on wb304 is 21 years old. Age is verified during the mandatory KYC process — members must submit a government-issued KTP or passport confirming their date of birth. Any account found to belong to a person under 21 is closed immediately, all funds are returned, and the incident is logged. wb304 does not make exceptions to its 21+ policy under any circumstances.

Responsible gaming tools — including daily, weekly, and monthly deposit limits, session time-outs (24 hours to 30 days), and self-exclusion (30 days to permanent) — are all accessible from the Responsible Gaming tab in your wb304 Account Settings. Reducing a limit takes effect immediately. Increasing a limit requires a 72-hour waiting period. Self-exclusion locks your account fully. If you need urgent assistance, email [email protected] with the subject "Responsible Gaming — Urgent".

If you believe your wb304 account has been accessed without your authorization, change your password immediately via the "Forgot Password" function and contact our security team at [email protected] with the subject line "Unauthorized Account Access". Our team will freeze the account, review the login history, and work with you to restore full control. We recommend enabling two-factor authentication (2FA) in your account security settings to prevent future unauthorized access.